Order Status

Order Status

Welcome to the Order Status page for Nexumart, your one-stop shop for fashion essentials including hair wigs, bracelets, bags, dresses, and more! We're excited to help you track your order and keep you updated every step of the way.

How to Check Your Order Status

  1. Locate Your Order Confirmation: After placing your order, you should have received an order confirmation email from us at info.nexumart@gmail.com. This email contains your order number and a tracking link (if applicable).
  2. Track Your Order:
    • If your order has shipped, click the tracking link in the confirmation email to view real-time updates on your package.
    • Alternatively, you can contact us with your order number, and we’ll provide the latest status.
  3. Processing Times:
    • Orders for hair wigs, bracelets, bags, and dresses typically take 2–5 business days to process before shipping.
    • Custom or made-to-order items may take longer. Check your order confirmation for estimated delivery dates.

Order Status FAQs

When will my order ship?

Most orders ship within 2–5 business days. You’ll receive a shipping confirmation email with tracking details once your order is on its way.

Can I change or cancel my order?

If you need to modify or cancel your order, please contact us as soon as possible at +1 414-304-7208 or info.nexumart@gmail.com. We can assist you if the order hasn’t yet been processed or shipped.

What if my order is delayed?

Delays can occasionally happen due to high demand or shipping carrier issues. If your order is taking longer than expected, reach out to us, and we’ll investigate promptly.

Returns & Refunds

If you’re not completely satisfied with your purchase, check our Returns Policy (replace with your actual returns page link) for details on how to return hair wigs, bracelets, bags, dresses, or other items.

Contact Us

Have questions about your order? Our team is here to help!
📞 Phone: +1 414-304-7208
✉️ Email: info.nexumart@gmail.com
🕒 Hours: Monday–Friday, 9 AM–5 PM (CST)

Thank you for shopping with Nexumart! We’re committed to bringing you the best in fashion and ensuring your order arrives smoothly.